The Effects of Process-Oriented Organizational Design on Firm Performance

This article briefly summarizes the study “The Effects of Process-Oriented Organizational Design on Firm Performance”, by M. Kohlbacher and H. A. Reijers, which will be published in the Business Process Management Journal. The study investigates which process management components (i.e. process design and documentation, management commitment towards process management, process ownership, process performance measurement, corporate …

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Developing an Enterprise Process Model Based on Cascading and Segmentation of Business Processes: A Case Study

This article introduces the study “Process Cascade- and Segmentation-Based Organizational Design: A Case Study” by Kohlbacher M. and Weitlaner D., which was presented at the IEEE International Conference on Industrial Engineering and Engineering Management in Singapore in December 2011. The paper discusses the approach of process cascading and segmentation, a design principle which helps organizations …

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Process Owners: How to Help Them Succeed

This is a brief summary of the article “How to help process owners succeed”, posted on Harvard Business Review Blog Network by Brad Power. According to Brad, six things militate against success in the role of the process owner: The management team’s attention shifts to other priorities. Process owners misunderstand their role. Process owners are …

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Survey on Process Management: Structure follows Process

In the process approach, it is the process which comes to the fore, and not the existing organizational structure (Becker et al., 2004).This article discusses the concept of structure follows process which was investigated by the process management survey. Survey details (research design, sample, etc.) can be found here. A process-oriented organization has adapted its …

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The Components of Business Process Management

This article summarizes the study “Process orientation: Conceptualization and Measurement” by Kohlbacher M. and Gruenwald S., to be published in the Business Process Management Journal in 2011, Volume 17, Issue 2. The paper empirically explores the “building blocks” (“components”) of business process management. The article first considers the following definitions of business process management: The …

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The Characteristics of Process Orientation. Part 5: Process-Oriented Organizational Structure

“Structure follows process”: In the process approach, it is the process which comes to the fore, and not the existing organizational structure (Becker et al., 2004). A process-oriented organization has adapted its structure to the process view. Several authors stress that the organizational structure should be aligned with the organization’s business processes (Schantin, 2004; Suter, …

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Main Characteristics of a Process-Oriented Organization

According to (Hammer, 2007; Harmon, 2007; Hinterhuber, 1995; Melan, 1989; Reijers, 2006), an organization which has adopted the process-view exhibits the following characteristics: First, a prerequisite for managing an organization based on its processes is to know which business processes are performed within the organization and how they are related to each other. Hence, a …

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