How process management in the context of digital business strategy impacts firm performance

This article summarises the results of the paper “Organized complexity of digital business strategy: a configurational perspective“, written by Y. Park and S. Mithas, published by MIS Quartely in 2020. The paper addresses the issue of how firms should configure organizational capabilities to achieve competitive advantage in digital environments. Digital business strategy consists of several …

Continue reading ‘How process management in the context of digital business strategy impacts firm performance’ »

The Effects of Process-Oriented Organizational Design on Firm Performance

This article briefly summarizes the study “The Effects of Process-Oriented Organizational Design on Firm Performance”, by M. Kohlbacher and H. A. Reijers, which is to be published in the Business Process Management Journal. The study investigates which process management components (i.e. process design and documentation, management commitment towards process management, process ownership, process performance measurement, …

Continue reading ‘The Effects of Process-Oriented Organizational Design on Firm Performance’ »

Process Ownership and Continuous Process Improvement: Effects on Financial Performance and Customer Satisfaction

This article introduces the study “The Joint Impact of Process Ownership and Continuous Process Improvement on Financial Performance and Customer Satisfaction” by D. Weitlaner, M. Kohlbacher and A. Kamagaew, which will be presented at the IEEE International Conference on Industrial Engineering and Engineering Management in Hong Kong in December 2012. The study is nominated for …

Continue reading ‘Process Ownership and Continuous Process Improvement: Effects on Financial Performance and Customer Satisfaction’ »

How Process Management Impacts Innovation Performance

This article briefly summarizes the study “The Effects of Process Orientation on Exploitative and Explorative Innovation”, by D. Weitlaner and M. Kohlbacher, which will be presented at the 32nd Annual International Conference of the Strategic Management Society, which will take place in Prague, October 7-9, 2012. The presentation of the paper will take place in …

Continue reading ‘How Process Management Impacts Innovation Performance’ »

The Impact of Process Ownership and Process Performance Measurement on Firm Performance

This article summarizes the study “Process Ownership, Process Performance Measurement and Firm Performance” by Kohlbacher M. and Gruenwald S., to be published in the International Journal of Productivity and Performance Management, Vol. 60, Issue 7, 2011. Process performance measurement and the process owner role are two key components of business process orientation. The article investigates …

Continue reading ‘The Impact of Process Ownership and Process Performance Measurement on Firm Performance’ »

Corporate Culture in Line with Business Process Orientation and its Impact on Organizational Performance

This article summarizes the study “Kohlbacher M., Gruenwald S. und Kreuzer E.: Corporate Culture in Line with Business Process Orientation and its Impact on Organizational Performance”. The paper was presented at the 6th International Workshop on Business Process Design at the Business Process Management Conference 2010, which took place at Stevens Institute of Technology (New …

Continue reading ‘Corporate Culture in Line with Business Process Orientation and its Impact on Organizational Performance’ »