This article discusses the issue “management commitment towards the process approach” of the process management survey. Details on the survey (research design, sample, etc.) can be found here.
In most of the firms, management supports the process program (see figures below). It is worth mentioning that about 25% of the firms state that senior executives are [...]
Archive of posts tagged management commitment
Survey on Process Management: Management Commitment towards Process Management
The Characteristics of Process Orientation. Part 2: Management Commitment
In a process-oriented organization, management needs to support the process program. Without the support of senior executives, the process idea cannot unfold to its full potential. There is a high risk for process management to fail if senior executives do not undertake necessary leadership roles and do not promote process-oriented thinking (Hinterhuber, 1995). Process oriented [...]
Main Characteristics of a Process-Oriented Organization
According to (Hammer, 2007; Harmon, 2007; Hinterhuber, 1995; Melan, 1989; Reijers, 2006), an organization which has adopted the process-view exhibits the following characteristics:
First, a prerequisite for managing an organization based on its processes is to know which business processes are performed within the organization and how they are related to each other. Hence, a process-oriented [...]