The Business Process Management Conference 2009 (http://www.bpm2009.org) took place at Ulm University in Germany from 7-10 September 2009. Next year’s conference will be held at the Stevens Institute of Technology in Hoboken, New Jersey, from 14-16 September 2010. See all details at http://www.bpm2010.org.
Archive of posts tagged BPM
Main Characteristics of a Process-Oriented Organization
According to (Hammer, 2007; Harmon, 2007; Hinterhuber, 1995; Melan, 1989; Reijers, 2006), an organization which has adopted the process-view exhibits the following characteristics:
First, a prerequisite for managing an organization based on its processes is to know which business processes are performed within the organization and how they are related to each other. Hence, a process-oriented [...]
Business Process Management
This website favors the following definitions of business process management (or simply “process management”) and its delimitation to business process reengineering:
Business process management (BPM) cannot be considered as a single BPR project but it deals with how to manage processes on an ongoing basis (Armistead and Machin, 1997).
BPR often addresses the reengineering of individual processes [...]
(Business) Process Orientation
The approach of (business) process orientation emphasizes process as opposed to hierarchies with special focus on outcomes, particularly customer satisfaction (McCormack and Johnson, 2001). Process orientation means focusing on business processes ranging from customer to customer instead of placing emphasis on functional structures (Reijers, 2006). A process-oriented organization applies the concept of business process management [...]