Archive of entries posted on August 2010

Survey on Process Management: Management Commitment towards Process Management

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This article discusses the issue “management commitment towards the process approach” of the process management survey. Details on the survey (research design, sample, etc.) can be found here. In most of the firms, management supports the process program (see figures below). It is worth mentioning that about 25% of the firms state that senior executives …

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Survey on Process Management: Definition and Documentation of Business Processes

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This article discusses the issue “documentation of business processes” of the process management survey. Details on the survey (research design, sample, etc.) can be found here. Most firms have defined a complete and uniform enterprise process model. The item “Our firm has developed a complete and uniform enterprise process model illustrating the business processes of …

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Survey on Process Management

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The present article is supposed to describe the research design of the process management survey which was carried out by the Institute for General Management and Organization, Graz University of Technology, in summer 2008. The study surveyed Austrian corporations operating in metal and machinery industry with at least 50 employees. Firms were selected randomly and …

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