How process management in the context of digital business strategy impacts firm performance

This article summarises the results of the paper “Organized complexity of digital business strategy: a configurational perspective“, written by Y. Park and S. Mithas, published by MIS Quartely in 2020. The paper addresses the issue of how firms should configure organizational capabilities to achieve competitive advantage in digital environments. Digital business strategy consists of several …

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The Effects of Process-Oriented Organizational Design on Firm Performance

This article briefly summarizes the study “The Effects of Process-Oriented Organizational Design on Firm Performance”, by M. Kohlbacher and H. A. Reijers, which is to be published in the Business Process Management Journal. The study investigates which process management components (i.e. process design and documentation, management commitment towards process management, process ownership, process performance measurement, …

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The Principle of Process-Cascading and its Performance Impact

This article summarizes the study “The Performance Effects of Process Cascade-Based Organizational Design” by Kohlbacher M. and Weitlaner D., which was presented at the IEEE 2011 7th International Conference on Next Generation Web Services Practices in Salamanca, Spain, in October 2011. An organizational design based on process cascades is an approach where the business process …

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Corporate Culture in Line with Business Process Orientation and its Impact on Organizational Performance

This article summarizes the study “Kohlbacher M., Gruenwald S. und Kreuzer E.: Corporate Culture in Line with Business Process Orientation and its Impact on Organizational Performance”. The paper was presented at the 6th International Workshop on Business Process Design at the Business Process Management Conference 2010, which took place at Stevens Institute of Technology (New …

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The Effects of Process Orientation on Customer Satisfaction, Product Quality and Time-Based Performance

This article is a brief summary of the paper “The Effects of Process Orientation on Customer Satisfaction, Product Quality and Time-Based Performance” by Kohlbacher M., presented at the 29th Annual International Conference of the Strategic Management Society in Washington D.C., October 2009 (http://dc.strategicmanagement.net). The work focuses on the question whether there is a positive relationship …

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The Perceived Effects of Business Process Management

This article is a brief summary of the paper “The Perceived Effects of Business Process Management” by Kohlbacher M., presented at the IEEE International Conference in Toronto, September 26-27, 2009 (TIC-STH 2009). The paper empirically explores the outcomes of business process management by conducting interviews with a total of 44 process-oriented firms. Organizations were asked …

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The Effects of Process Management: A Literature Review

This article is a brief summary of the paper “The effects of process orientation. A literature review” by Kohlbacher M., to be published in the Business Process Management Journal, vol. 16, issue, 1, 2010. The paper examines the literature to review studies that report about the influence of process orientation on organizational performance. Studies were …

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