{"id":403,"date":"2010-10-11T21:56:42","date_gmt":"2010-10-11T19:56:42","guid":{"rendered":"http:\/\/www.processorientation.com\/?p=403"},"modified":"2012-01-15T18:04:21","modified_gmt":"2012-01-15T16:04:21","slug":"survey-on-process-management-the-role-of-the-process-owner","status":"publish","type":"post","link":"http:\/\/www.processorientation.com\/?p=403","title":{"rendered":"Survey on Process Management: The Role of the Process Owner"},"content":{"rendered":"

The existence of process owners is the most visible difference between a process enterprise and a traditional organization (Hammer and Stanton, 1999). This article discusses the issue of the process owner role of the process management survey<\/a>. Details on the survey (research design, sample, etc.) can be found here<\/a>.<\/p>\n

A business process needs to have a process owner having end to end responsibility of the process (Suter, 2009). The results of the survey show that the role of the process owner is established in most of the firms (see figures below). It is worth mentioning that 28% of the surveyed firms state that the role of the process owner does not exist.<\/p>\n

The item \u201cThe role of the process owner is established in our organization and a process owner has been assigned to each business process\u201d<\/em> was rated by the firms in the sample as follows:<\/p>\n