{"id":339,"date":"2010-08-15T16:50:51","date_gmt":"2010-08-15T14:50:51","guid":{"rendered":"http:\/\/www.processorientation.com\/?p=339"},"modified":"2010-10-24T16:55:49","modified_gmt":"2010-10-24T14:55:49","slug":"survey-on-process-management-definition-and-documentation-of-business-processes","status":"publish","type":"post","link":"http:\/\/www.processorientation.com\/?p=339","title":{"rendered":"Survey on Process Management: Definition and Documentation of Business Processes"},"content":{"rendered":"<p>This article discusses the issue \u201cdocumentation of business processes\u201d of the <a title=\"Survey on business process management\" href=\"http:\/\/www.processorientation.com\/?p=358\">process management survey<\/a>. Details on the survey (research design, sample, etc.) can be found <a title=\"Survey on business process management\" href=\"http:\/\/www.processorientation.com\/?p=358\">here<\/a>.<\/p>\n<p>Most firms have defined a complete and uniform enterprise process model. The item <em>\u201cOur firm has developed a complete and uniform enterprise process model illustrating the business processes of the organization\u201d<\/em> was rated by the firms in the sample as follows:<\/p>\n<ul>\n<li>22,00%: Disagree<\/li>\n<li>16,67%: Neither agree nor disagree<\/li>\n<li>61,33%: Agree<\/li>\n<\/ul>\n<a href=\"http:\/\/www.processorientation.com\/wp-content\/uploads\/MACROM.png\"><img loading=\"lazy\" class=\"size-full wp-image-340 \" title=\"Enterprise process model\" src=\"http:\/\/www.processorientation.com\/wp-content\/uploads\/MACROM.png\" alt=\"\"Our firm has developed a complete and uniform enterprise process model illustrating the business processes of the organization by their names.\"\" width=\"460\" height=\"372\" srcset=\"http:\/\/www.processorientation.com\/wp-content\/uploads\/MACROM.png 657w, http:\/\/www.processorientation.com\/wp-content\/uploads\/MACROM-300x242.png 300w\" sizes=\"(max-width: 460px) 100vw, 460px\" \/><\/a>\n<p>Most firms document the design of their business processes (and keep the documentation up-to-date). The statement <em>\u201cThe business processes of our firm are documented in a sufficiently detailed way\u201d<\/em> was rated by the firms in the sample as follows:<\/p>\n<ul>\n<li>15,33%: Disagree<\/li>\n<li>29,33%: Neither agree nor disagree<\/li>\n<li>55,33%: Agree<\/li>\n<\/ul>\n<a href=\"http:\/\/www.processorientation.com\/wp-content\/uploads\/DOC.png\"><img loading=\"lazy\" class=\"size-full wp-image-343 \" title=\"Process documentation\" src=\"http:\/\/www.processorientation.com\/wp-content\/uploads\/DOC.png\" alt=\"\"The business processes of our firm are documented in a sufficiently detailed way.\"\" width=\"460\" height=\"372\" srcset=\"http:\/\/www.processorientation.com\/wp-content\/uploads\/DOC.png 657w, http:\/\/www.processorientation.com\/wp-content\/uploads\/DOC-300x242.png 300w\" sizes=\"(max-width: 460px) 100vw, 460px\" \/><\/a>\n<p>The statement <em>\u201cProcess documentation is always timely updated after process design has changed\u201d<\/em> was rated by the firms in the sample as follows:<\/p>\n<ul>\n<li>18,00%: Disagree<\/li>\n<li>28,00%: Neither agree nor disagree<\/li>\n<li>54,00%: Agree<\/li>\n<\/ul>\n<a href=\"http:\/\/www.processorientation.com\/wp-content\/uploads\/DOCUSE.png\"><img loading=\"lazy\" class=\"size-full wp-image-346 \" title=\"Update of process documentation\" src=\"http:\/\/www.processorientation.com\/wp-content\/uploads\/DOCUSE.png\" alt=\"\"Process documentation is always timely updated after process design has changed.\"\" width=\"460\" height=\"372\" srcset=\"http:\/\/www.processorientation.com\/wp-content\/uploads\/DOCUSE.png 657w, http:\/\/www.processorientation.com\/wp-content\/uploads\/DOCUSE-300x242.png 300w\" sizes=\"(max-width: 460px) 100vw, 460px\" \/><\/a>\n<p>Most firms have defined inputs, outputs, customers and suppliers of their business processes. The statement <em>\u201cInputs and outputs of our firm\u2019s processes are clearly defined\u201d<\/em> was rated by the firms in the sample as follows:<\/p>\n<ul>\n<li>16,67%: Disagree<\/li>\n<li>36,67%: Neither agree nor disagree<\/li>\n<li>46,67%: Agree<\/li>\n<\/ul>\n<a href=\"http:\/\/www.processorientation.com\/wp-content\/uploads\/INPOUTP\"><img loading=\"lazy\" class=\"size-full wp-image-348 \" title=\"Definition of inputs and outputs\" src=\"http:\/\/www.processorientation.com\/wp-content\/uploads\/INPOUTP.png\" alt=\"\"Inputs and outputs of our firm\u2019s processes are clearly defined\"\" width=\"460\" height=\"372\" srcset=\"http:\/\/www.processorientation.com\/wp-content\/uploads\/INPOUTP.png 657w, http:\/\/www.processorientation.com\/wp-content\/uploads\/INPOUTP-300x242.png 300w\" sizes=\"(max-width: 460px) 100vw, 460px\" \/><\/a>\n<p>The statement <em>\u201cThe internal\/external customers as well as the internal\/external suppliers of our organization\u2019s processes are clearly defined\u201d<\/em> was rated by the firms in the sample as follows:<\/p>\n<ul>\n<li>13,51%: Disagree<\/li>\n<li>37,16%: Neither agree nor disagree<\/li>\n<li>49,32%: Agree<\/li>\n<\/ul>\n<a href=\"http:\/\/www.processorientation.com\/wp-content\/uploads\/CUSTSUPP.png\"><img loading=\"lazy\" class=\"size-full wp-image-349 \" title=\"Definition of customers and suppliers\" src=\"http:\/\/www.processorientation.com\/wp-content\/uploads\/CUSTSUPP.png\" alt=\"\"The internal\/external customers as well as the internal\/external suppliers of our organization\u2019s processes are clearly defined\"\" width=\"460\" height=\"372\" srcset=\"http:\/\/www.processorientation.com\/wp-content\/uploads\/CUSTSUPP.png 657w, http:\/\/www.processorientation.com\/wp-content\/uploads\/CUSTSUPP-300x242.png 300w\" sizes=\"(max-width: 460px) 100vw, 460px\" \/><\/a>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>This article discusses the issue \u201cdocumentation of business processes\u201d of the process management survey. Details on the survey (research design, sample, etc.) can be found here. Most firms have defined a complete and uniform enterprise process model. The item \u201cOur firm has developed a complete and uniform enterprise process model illustrating the business processes of &#8230;<\/p>\n<p><a href=\"http:\/\/www.processorientation.com\/?p=339\" class=\"more-link\">Continue reading &lsquo;Survey on Process Management: Definition and Documentation of Business Processes&rsquo; &raquo;<\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_themeisle_gutenberg_block_has_review":false},"categories":[1],"tags":[48,31,25,47],"_links":{"self":[{"href":"http:\/\/www.processorientation.com\/index.php?rest_route=\/wp\/v2\/posts\/339"}],"collection":[{"href":"http:\/\/www.processorientation.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.processorientation.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.processorientation.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.processorientation.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=339"}],"version-history":[{"count":26,"href":"http:\/\/www.processorientation.com\/index.php?rest_route=\/wp\/v2\/posts\/339\/revisions"}],"predecessor-version":[{"id":435,"href":"http:\/\/www.processorientation.com\/index.php?rest_route=\/wp\/v2\/posts\/339\/revisions\/435"}],"wp:attachment":[{"href":"http:\/\/www.processorientation.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=339"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.processorientation.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=339"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.processorientation.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=339"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}