Here are some literature suggestions:<\/p>\n
Armistead C. and Machin S. (1997): Edwards C., Braganza A., Lambert R. (2000): Gardner R. (2004): Hammer M. (2007): Hammer M. (2007): Hammer M. and Stanton S. (1999): Hinterhuber H.H. (1995): Kohlbacher M. (2009): Kohlbacher M. (2010): Kohlbacher M. and Gruenwald S. (2011): Kohlbacher M., Gruenwald S. and Kreuzer E. (2011): Melan E.H. (1989): Reijers H.A. (2006): Vera A. and Kuntz L. (2007): Here are some literature suggestions: Armistead C. and Machin S. (1997): Implications of business process management for operations management. International Journal of Operations & Production Management 17(9), pp. 886\u2013898. Edwards C., Braganza A., Lambert R. (2000): Understanding and managing process initiatives: a framework for developing consensus. Knowledge and Process Management 7(1), pp. 29-36. Gardner R. …<\/p>\n
\nImplications of business process management for operations management. International Journal of Operations & Production Management<\/em> 17(9), pp. 886\u2013898.<\/p>\n
\nUnderstanding and managing process initiatives: a framework for developing consensus. Knowledge and Process Management<\/em> 7(1), pp. 29-36.<\/p>\n
\nThe Process-Focused Organization<\/em>, Quality Press (Milwaukee)<\/p>\n
\nThe process audit. Harvard Business Review<\/em> 85, pp. 111-123.<\/p>\n
\nThe 7 deadly sins of performance measurement. MIT Sloan Management Review<\/em>, Spring 2007, pp. 19-28<\/p>\n
\nHow process enterprises really work. Harvard Business Review<\/em> 77, pp. 108-118.<\/p>\n
\nBusiness process management: the European approach. Business Change & Re-engineering<\/em> 2(4), pp. 63-73.<\/p>\n
\nThe perceived effects of business process management. 2009 IEEE Toronto International Conference<\/em>, September, pp. 399-402.<\/p>\n
\nThe effects of process orientation: a literature review. Business Process Management Journal<\/em> 16(1), pp. 135-152.<\/p>\n
\nProcess orientation: conceptualization and measurement. Business Process Management Journal<\/em> 17(2), pp. 267-283<\/p>\n
\nCorporate culture in line with business process orientation and its impact on organizational performance. In: zur Muehlen M. and Jianwen S. (Eds): Business Process Management Workshops<\/em>, Springer, Berlin Heidelberg, pp. 16-24.<\/p>\n
\nProcess management: a unifying framework for improvement. National Productivity Review<\/em> 8(4), pp. 395-406<\/p>\n
\nImplementing BPM systems: the role of process orientation. Business Process Management Journal<\/em> 12(4), pp. 389-409.<\/p>\n
\nProcess-based organization design and hospital efficiency. Health Care Management Review <\/em>32(1), pp. 55-65.<\/p>\n","protected":false},"excerpt":{"rendered":"